Privacy Policy

Effective Date: October 26, 2026

Pink Poodle Bridal respects your privacy. This Privacy Policy explains how information may be collected, used, shared, and protected when you visit our website or shop with us online.

1. Information We Collect

Depending on how you interact with our website, we may collect the following types of information:

Contact information: Your name, email address, telephone number, billing address, and shipping address.
Order information: Items purchased, order history, shipping details, and customer service communications.
Payment information: Payment details submitted during checkout. Payments may be processed by third-party payment providers.
Website usage information: Information such as your browser type, device information, pages visited, and interactions with our website, potentially through cookies or similar technologies.

Please do not send full payment card details or other sensitive financial information through ordinary email or website contact forms.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill orders and arrange shipping.
Communicate about purchases, delivery, and customer service requests.
Respond to questions about gowns, sizing, condition, and available services.
Process eligible cleaning service requests.
Maintain website security, troubleshoot issues, and improve the shopping experience.
Meet applicable legal, tax, accounting, and regulatory obligations.
Send marketing communications where permitted and, when required, with your consent.

You may opt out of marketing emails using the unsubscribe instructions provided in those messages. Transactional messages about your orders may still be sent.

3. Cookies & Website Technologies

Our website platform and certain third-party services may use cookies and similar technologies to support essential website functions, understand website usage, maintain security, and, where enabled, measure or personalize marketing.

You may be able to manage cookies through your browser settings or any cookie preference tools available on our website. Disabling certain cookies may affect website functionality.

4. How We Share Information

We may share information with service providers when reasonably necessary to operate our business, including:

Website hosting and e-commerce providers.
Payment processors.
Shipping and delivery providers.
Website analytics, security, and customer communication services.
Professional advisers or government authorities when required by law or necessary to protect legal rights.

We do not sell your personal information for money. Any sharing of information for advertising or analytics purposes will be handled in accordance with applicable law and the settings and services used on our website.

5. Payment Security

Online payments are handled through the payment options available at checkout. Payment providers may process your information under their own privacy and security practices.

We take reasonable steps to protect customer information, but no website, transmission, or electronic storage method can be guaranteed to be completely secure.

6. How Long We Keep Information

We retain information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, resolve disputes, and comply with applicable legal obligations. Retention periods vary according to the type of information and the reason it was collected.

7. Your Privacy Choices & Rights

Depending on where you live and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain uses.

To make a privacy-related request, contact Pink Poodle Bridal using the contact information on our website. We may need to verify your identity before responding. Some information may need to be retained when required by law or for legitimate business purposes.

8. Children's Privacy

Our website is intended for general shopping use and is not directed at children under 13. We do not knowingly collect personal information directly from children under 13 without legally required authorization. If you believe a child has provided personal information to us, please contact us.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We do not control their privacy practices, and we encourage you to review their privacy policies before sharing information with them.

10. Changes to This Privacy Policy

We may update this Privacy Policy as our business, website, or legal requirements change. Any updates will be posted on this page with a revised effective date.

11. Contact Us

For questions about this Privacy Policy or requests concerning your personal information, please contact Pink Poodle Bridal using the contact information provided on our website.